icon-back-left-arrow pinterest facebook twitter menu category explore search bag account store-location order wishlist wishlist-added need-help logout close certified email-subscription red-shopping-bag beauty-pass icon-reward-boutique-desktop

Terms and Conditions

How can we help you?
Promotions
General
Beauty Pass
Payments & Refunds

Sephora Star Promo Code for Friends

For Friends of Sephora Stars: A Sephora Star is a Sephora customer who has been given a promo code to share. - You are a ‘Friend of Sephora Star’ when you have received a promo code from your friends to use, starting with “GOLDSTAR”. - By using the promo code, you enjoy 10% off your next online order. Please see below for further limitations on the usage of promo code. - By using the promo code, you are aware that Sephora Stars will stand to benefit from winning a list of prizes. To understand what they can win, visit https://www.sephora.sg/pages/sephora-star-referralfor more information.

Get 10% off your next online order with no minimum spend (excluding the costs of delivery). Offer is valid once online at sephora.sg and on Sephora Singapore Mobile Application only from 9 November 201912am SGT to 31 December 2019 23:59pm SGT by entering the unique promo code shared by a Sephora Star (a selected Sephora customer who has been issued a promo code to share) at checkout. You must be signed into your account for the code to be applicable. Offer is valid on the total amount of your purchase excluding delivery. Offer is not valid on gift cards or any other exclusions mentioned on sephora.sg. Offer is not valid with other discounts and promotions.

Sephora Star
This contest (“Contest”) is organised by Sephora Singapore Pte Ltd (“Sephora”).
Participation in the Contest is subject to these Terms and Conditions. Information on how to enter the competition and prizes forms part of these conditions. By participating, entrants agree to be bound by these conditions. Entries must comply with these conditions to be valid.
Entry is open to those who are Gold Beauty Pass members eighteen (18) years and above, who received a unique promotional code to share with family and friends offering a 10% off Sephora Products (on Sephora.sg or on the Sephora Singapore Mobile App) (“Unique Promo Code”) at the Gold Member Holiday Launch Preview on 9 November 2019 at 9am or those who have received an email with a unique promotional code (hereafter referred to as a “Sephora Star”).
a. employees of Sephora and/or its related entities, and their immediate family; and/or
b. proprietors and staff of companies involved in the production, publishing and administration of the Lucky Draw, and their immediate family, for the avoidance of doubt, “immediate family” includes parents, siblings, spouse, children and grandparents.
Sephora reserves the right to restrict or forbid participation by any person, at its discretion. Each participant is solely responsible for ensuring that participating in this Contest is not illegal or prohibited by the laws or regulations of any country relevant or applicable to the participant. Sephora reserves the right to disqualify an otherwise eligible person from winning a prize and/or substitute another person as the winner in the event that the organizing team in its absolute discretion believes that the particular person may have contravened, will contravene or has contravened any of these Terms &/or may bring the organizing team into disrepute. In the event a prize has already been awarded to such a person, the prize must be returned to the organizing team at such person’s sole cost and expense.
The contest runs from 9 November 2019 (12am SGT) to 31 December 2019 (11:59pm SGT) (“Contest Period”)
To enter the Contest, participants must do the following during the Contest Period:
1. Either:
a. Provide physical copies of the Unique Promo Code to your friends or family and encourage them to make a purchase on Sephora.sg or on the Sephora Singapore Mobile App advising that terms & conditions apply; and/or
b. Share their Unique Promo Code with the following message: “Here’s a gift for you: Use [CODE] to get 10% off your next order at Sephora with no minimum spend. Terms and Conditions apply. Visit: Sephora.sg.
2. Have your friends or family use the Unique Promo Code at check out on Sephora.sg or on the Sephora Singapore Mobile App.
Separate Terms and Conditions apply to the ultilisation of the Unique Promo Code available here: https://www.sephora.sg/terms
Sephora reserves the sole and absolute discretion to determine the eligibility of any person in relation to the Lucky Draw, and Sephora may at any time before, during or after the Lucky Draw disqualify any person from participating in the Lucky Draw without providing any reason. A referral is considered successful only when your friend and/or family makes a successful purchase with your Unique Promo Code.
Entries that do not meet the criteria set out above will be deemed disqualified. Sephora accepts no responsibility for failure to receive an entry, or an entry not successfully completed due to a technical fault technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
Identifying the winners of the contest will take place on 6 Jan 2020 at 391A Orchard Road, #16-00, Ngee Ann City Tower A, Singapore 238873.
Every participant who has made at least one successful referral will receive a one-time credit of 250 Beauty Pass Points. Additionally, the top fifty participants who have referred the largest number of friends / family who have ultilised the Unique Promo Code will each win a mystery gift bag with goodies worth $100 + 250 points Additionally, the top ten participants who have referred the largest number of friends / family who have ultilised the Unique Promo Code will each win a $100 Sephora gift card.
Each winner will be notified by 10 January 2020 via email to their registered email addresses on Sephora.sg. Each winner must respond to rsvp@sephora.sg by 31 January 2020 to accept the prize, except the award of Beauty Pass Points, which will be credited to winners’ Beauty Pass accounts by 17 January 2020. There will be an app push notification sent once the Beauty Pass Points have been credited. A winner who does not respond to Sephora within the prescribed time period, does not fit the criteria as set out in these terms & conditions, and/or fails to comply with any instructions specified by Sephora will have his/her prize forfeited. Sephora reserves the right to deal with all unclaimed prizes in any manner deemed fit.
For the prize of gift cards and mystery gift bags, the winners must collect the prize in person by 31 Jan 2020. For prize collection, the winner must produce Sephora’s notification and his/her proof of identification.
The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. Sephora will not be liable to cover any costs and expenses associated with collecting the prize. Sephora accepts no responsibility or liability for any costs or expenses associated with the use of the prize other than the ones listed as part of the prize (if any).

Sephora reserves the right to replace any prizes with items of similar value without prior notice. The winner will not be entitled to any additional compensation in the event that the prize has been substituted at equal or greater value.
Sephora accepts no responsibility or liability for personal injury that may occur as a result of acceptance of any gifts.
Sephora reserves the right to replace any prizes with items of similar value without prior notice. Except for any liability that cannot be excluded by law, Sephora (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Lucky Draw, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under Sephora’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not it is after receipt by Sephora) due to any reason beyond the reasonable control of Sephora; (d) any variation in any prize value from that stated in these terms & conditions; (e) any tax liability incurred by a winner or claimant; or (f) the use of any prize. To the maximum extent permitted by law, each participant agrees to indemnify Sephora against any losses, damages, costs, expenses, claims or liabilities of any kind arising in connection with his or her participation in this lucky draw.
Sephora’s decision regarding the award of all prizes, and/or in every situation including any not covered in these terms & conditions, shall be final and binding on all participants in the contest, and no queries, challenges or appeals may be made or entertained regarding Sephora’s decision on the same.
Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
Sephora reserves the right to hold void, cancel, suspend, or amend the lucky draw. Each participant acknowledges that this contest is in no way sponsored, endorsed or administered by, or associated with any social media platform, including but not limited to Instagram or Facebook, and to the extent permitted by law, releases these social media platforms, from any and all liability in relation to this competition. Any queries, comments or complaints about this Contest must be directed to Sephora and not to Instagram.
By participating, the participant agrees that Sephora may contact or process the entrant’s personal information subject to Sephora’s privacy policy at www.sephora.sg/privacy. Sephora reserves the right to request verification of age, identity, residential address and any other information relevant to entry into or participation in this competition. Verification is at the discretion of Sephora, whose decision is final. Sephora reserves the right to disqualify any individual who is involved in any way in interfering or tampering with the conduct of this competition.
Sephora collects personal information in order to conduct the Lucky Draw and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Singapore regulatory authorities. By entering the Lucky Draw, participants agree to the use of their personal information as described in these terms & conditions and agree that Sephora may use the information for promotional, marketing, publicity, research and profiling purposes, without any further reference or payment to the participant including sending electronic messages or telephoning the claimant in accordance with Sephora’s privacy policy accessible at www.sephora.sg/privacy.
Participants may access, change and/or update their personal information and obtain access to a copy of Sephora’s privacy policy available at https://www.sephora.sg/privacy or by contacting Sephora at contact.sg@sephoradigital.com.
Participants consent to and authorize Sephora to use at its sole discretion, without further compensation to the participants, any of their names, addresses, personal details, photographs, videotapes or any likeness of them for packaging, promotional, advertising, marketing and/or publicity purposes (where not prohibited by written law).
Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this lucky draw, in particular that relating to the prizes, are the property of their respective owners. Sephora and its affiliates and contractors are not affiliated with, or endorsed or sponsored by, such owners and their relevant affiliates.
Participants confirm and promise that any posts they make entry is original and does not infringe the intellectual property rights of any third party. Further, entrants agree that ownership of copyright(s) and any intellectual property rights in their entry subsisting throughout the world is hereby assigned to Sephora in consideration for the opportunity to win and without the payment of any further fee or compensation. Entrants agree to sign any further documentation required by Sephora to give effect to this arrangement as a precondition to being awarded their prize. To the extent permitted by law, entrants unconditionally and irrevocably consent to any act or omission that would otherwise infringe any moral rights in their entry.
Social Media Posts relating to the promotion of the Unique Promo Code remains the property of Sephora. Details from entries will be collected and used for the purposes of conducting this competition (which may include disclosure to third parties for the purpose of processing and conducting the competition) and for promotional purposes surrounding this competition.
This Contest shall be governed by Singapore law and each participant agrees to submit any claim, dispute or controversy to the non-exclusive jurisdiction of the courts of the Republic of Singapore.

Frequently Asked Questions

What is Sephora Star?
It’s a program to empower our most loyal members to share love with their friends, through sharing an offer tied to unique promo codes. Our members will get rewarded for every successful referral.

What are the prizes?
As long as you have 1 successful referral, you will receive a one-time credit of 250 Beauty Pass points into your Beauty Pass account. The credit of points do not increase with more referrals. Instead, with more referrals, you can win mystery gift bags worth $100 each and Sephora gift cards. Your prize will be determined by where you rank among the other Sephora Stars. The ranking is also determined by the number of successful referrals you have.

How do I become a Sephora Star?
It is an invite-only program. Sephora Stars will receive an email with unique promo codes to share with their friends. We choose Sephora Stars based on Beauty Pass Tier, with priority given to those who have attended our brand events.

What is a successful referral?
A referral is considered successful only when your friend makes a confirmed purchase using your unique Sephora promo code at checkout

What will my friends get?
Friends will get 10% off their online order with no minimum spend needed. You can get them to visit https://www.sephora.sg/terms.

Can my unique Sephora promo code be used multiple times?
Yes, your code can be used by multiple Beauty Pass Members but each member can only use the code once.

Can my unique Sephora promo code be used by non-Beauty Pass customers?
Your code is exclusively for Beauty Pass Members. In order to use your code, your friends will have to create a Beauty Pass account.

How will I know if my friends have used my promo code?
During the campaign period, you will receive communication in the form of push notification(s) of your current ranking. At the end of the campaign period, all Sephora Stars will be notified if you have at least one successful referral and are eligible for a prize.

How do I claim my prize?
Winners will be contacted by Sephora via email to discuss prize fulfillment.

Where can I direct my friends to if they have questions on the usage of the promo code?
You can get them to visit https://www.sephora.sg/terms.

Beauty Bonus

Gift From Fresh
Beauty Pass Exclusive: Receive a soy face cleanser (20ml) with min. spend $80 on Fresh. Gift will be automatically added to cart.
- Offer is valid once from 24 October 2019 (12am SGT) to 31 December 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Gift From Origins
Beauty Pass Exclusive: Receive a 3-pc kit with min. spend of $50 on Origins, while stocks lasts. Gift will be automatically added to cart.
- Offer is valid once from 26 November 2019 (12am SGT) to 26 December 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Gift from Estée Lauder
Beauty Pass Exclusive: Receive a 3-pc kit with min. spend of $80 on Estee Lauder, while stocks lasts.
- Gift will be automatically added to cart. Offer is valid once from 26 November 2019 (12am SGT) to 26 December 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Gift from Tom Ford
Beauty Pass Exclusive: Receive a Tom Ford Fragrance sample kit (2 vials) with any purchase of Tom Ford product, while stocks lasts. Gift will be automatically added to cart
-Offer is valid once from 28 Nov 2019 (12am SGT) to 28 Dec 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Gift from Clinique
Beauty Pass Exclusive: Receive 1 Take the Day Off Makeup Remover for Lids, Lashes & Lips (30ml) with min spend of $60 on Clinique.
Tier 2: Receive an Moisture Surge 3-Piece Gift Set with min spend of $120 on Clinique.
- Gift will be automatically added to cart.
- Offer is valid once from 28 Nov 2019 (12am SGT) to 28 Dec 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Gift from MAC Cosmetics
Beauty Pass Exclusive: Beauty Pass Exclusive: Receive on-the-go Vanity Kit, with min. spend of $60 on brand, while stocks last. Gift will be automatically added to cart.
-Offer is valid once from 28 Nov 2019 (12am SGT) to 28 Dec 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Gift from Kenzo
Beauty Pass Exclusive: Receive a 2-pc gift set with min $120 spend on Kenzo.Gift will be automatically added to cart.
- Offer is valid once from 5 December 2019 (12am SGT) to 31 December 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Gift from Kenzoki
Beauty Pass Exclusive: Receive a 2-pc gift set with min $100 spend on Kenzoki. Gift will be automatically added to cart.
- Offer is valid once from 6 December 2019 (12am SGT) to 31 December 2019 (11.59pm SGT) on sephora.sg and Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.



Mobile App Exclusive Gift
Mobile App exclusive: Receive Benefit Roller Lash with min. spend $90 on app only. Use Code APPGIFTSG.
- Offer is valid from 6 Dec 2019 (12am SGT) to 31 Dec 2019 (11.59pm SGT) on Sephora Singapore mobile app, while stocks last.
- Offer is not valid with other discounts and promotions.
- Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned in-store, on sephora.sg and/or Sephora Singapore mobile app.
- Offered product is not exchangeable.

First Online Purchase

Get 10% off your first online order. Sale offer is valid on the total amount of your purchase, excluding the cost of delivery. Offer valid once at sephora.sg or Sephora Mobile App, by entering the code ONLINE10. You must be signed into your account for the code to be applicable. Offer is not valid with other discounts and promotions. Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned on sephora.sg.

Sephora works best with portrait mode.