1. Membership & Eligibility
The Sephora Beauty Pass Program ("Program") is a rewards program offered by Sephora Singapore Pte Ltd and Sephora Digital SEA Pte. Ltd. ("Sephora") to customers resident in Singapore. Membership to the Program ("Membership") is limited to individuals only and is limited to one account per individual. Employees, officers, directors, agents and representatives of Sephora and its affiliates are eligible for Membership but may be excluded from certain promotions. You must be age 18 years or older and a legal resident of Singapore to be eligible for Membership. Eligible minors must obtain their parent's or legal guardian's consent prior to participation. By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by these terms and conditions ("Terms"). A purchase is necessary to become a member. Affiliates of Sephora may also have similar customer programs; Membership in the Program does not confer any rights or benefits in the program of any other Sephora affiliate.

2. Earning and Redeeming Program Rewards
Under the Program, you earn one (1) Beauty Pass Point at the rate specified on the Program website (“Program Website”) when you purchase merchandise (excluding the purchase of e-gift cards, gift cards and shipping costs) in Sephora stores and online (Australia, Hong Kong SAR, Indonesia, Korea, Malaysia, New Zealand, Singapore, Thailand) and online (Philippines)(“Eligible Markets”).

For in-store purchases, you must provide a form of identification at the point of purchase to have any points credited to your Beauty Pass Account. The form of identification may consist of your Sephora Beauty Pass e-mail address, phone number, or membership number. You are encouraged to show your virtual Beauty Pass card on the Sephora Mobile App at the point of purchase, as a form of verification.

For online purchases, you must ensure that you are logged in to your Beauty Pass Account at the point of purchase to have any points credited.

Points can also be earned in other ways as listed on the Program Website, at the rate specified, subject to the Terms and any further details as set out on the Program Website from time to time. Some ways to earn points include: when you (i) write online reviews on purchased products; (ii) participate in Bonus Points events, for example Birthday 2X points and other promotions; (iii) create a new Beauty Pass account (iv) download the Mobile app; and (v) complete your Beauty Profile on the website. Sephora may, in its sole discretion, alter, limit, or modify this list at any time in its sole discretion. Please check the Program Website regularly for updates.

Points may be redeemed for rewards ("Rewards") subject to these Terms and further details set out on the ("Program Website”). Details of the Rewards available and how to redeem these Rewards are on the Program Website, including any limits or conditions on redeeming Rewards.

Points may be redeemed for Rewards to be determined by Sephora in its sole discretion; provided, however, that in order to redeem your points for any Reward, you must accumulate a minimum number of points as established by Sephora. Program members cannot redeem more than 5 of any one unique Reward per year. Redemption of points do not affect your tier qualification. Points have no cash value and can only be redeemed for Rewards. Sephora may, in its discretion, allow points to be redeemable for other items of merchandise from time to time. However, points are never redeemable for cash.
Rewards are available for redemption from the Rewards Boutique in-store (no purchase is necessary) or online at check-out along with any purchase of merchandise from Sephora at the time that you redeem your points.

For in-store redemption, you must provide a form of identification, and inform the cashier about the reward that you wish to redeem. The form of identification may consist of your Sephora Beauty Pass e-mail address, phone number, or membership number. You are encouraged to show your virtual Beauty Pass card on the Sephora Mobile App at the point of redemption.

For online redemption, you must ensure that you are logged in to your Beauty Pass Account at the point of purchase, and select the reward before checkout. You must make an additional purchase of merchandise from Sephora at the time that you redeem your points. Program members are able to redeem no more than one of each Reward per transaction.

Rewards are available with point redemption while supplies last and substitutions by Sephora may occur. If your online order is not completed during the same visit, the Rewards will be removed from your shopping basket and may no longer be available. You are not required to redeem a Reward during checkout. Due to the limited nature of the Rewards, we regret that we are unable to reship Rewards if they arrive damaged, if you received the wrong one or if one is missing from your order. In the event a Reward arrives damaged, you received the wrong one, or one is missing from your order, please contact Sephora customer service or visit your local Sephora store. Otherwise, Rewards may not be returned or exchanged. If a Reward becomes unavailable for reasons beyond Sephora's control, Sephora may substitute a Reward of equal or greater value. Rewards are shipped with merchandise purchases ONLY. The retail value of the Reward does not count toward Sephora’s free shipping threshold.

Subject to the termination provision of these Terms:

Points accumulated on and from 1st July 2023 will now be valid for ONE (1) year from the date that the relevant order is placed (“Earn Date”). All unused Points will be automatically forfeited without notice on the last day of the month one year from the relevant Earn Date. To illustrate, Points which are earned on an order placed in the month of November 2023 will expire on 30th November 2024 and be automatically forfeited. There shall be no extension of time for the validity period of any Points, and all expired Points cannot be reinstated.

Points accumulated between 1 January 2023 and 30 June 2023 will remain valid until 30 June 2024, upon which all unused Points will expire and be automatically forfeited without notice. There shall be no extension of time for such Points beyond 30 June 2024 and all expired Points cannot be reinstated.

Points accumulated before 1 January 2023 will remain valid until 26 December 2023, upon which all unused Points will expire and be automatically forfeited without notice. There shall be no extension of time for such Points beyond 26 December 2023 and all expired Points cannot be reinstated.

3. Sephora Black
Sephora Black status is conferred on those registered Beauty Pass members who spend a minimum of S$300 on merchandise (excludes the purchase of e-gift cards, gift cards, taxes and/or shipping) online, and in Singapore Sephora stores within 365 days from their first purchase. Sephora Black status is valid for 365 days from the date the Beauty Pass member qualifies; after that, annual requalification is required. Sephora may, in its sole discretion, alter, limit, or modify the Sephora Black program rules, regulations, benefits, eligibility for membership, or any other feature of the Sephora Black program and/or may terminate the Sephora Black program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.
Upon expiration of your membership tenure as a Sephora Black member, and if you have not met the minimum spend requirement to be retained in the tier, you shall be downgraded to Sephora White status.

4. Sephora Gold
Sephora Gold status is conferred on those registered Beauty Pass members who spend a minimum of S$1,500 on merchandise (excludes the purchase of e-gift cards, gift cards, taxes and/or shipping) online, and in Singapore Sephora stores within 365 days from the time of qualification of the Sephora Black status. Sephora Gold status is good for 365 days from the date the Beauty Pass member qualifies; after that, annual requalification is required. Sephora may, in its sole discretion, alter, limit, or modify the Sephora Gold program rules, regulations, benefits, eligibility for membership, or any other feature of the Sephora Gold program or may terminate the Sephora Gold program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.
Upon expiration of your membership tenure as a Sephora Gold member, and if you have not met the minimum spend requirement to be retained in the tier, you shall be downgraded to Sephora White or Sephora Black status.

5. Sephora Welcome Kit
New Sephora Black and Gold members will receive a complimentary welcome reward (“Welcome Reward”). Welcome Reward is available for redemption in-store in Singapore Sephora stores (no purchase is necessary) or online at sephora.sg during check-out along with any purchase of merchandise from Sephora at the time of redemption. Welcome Reward must be redeemed in your country of membership registration or communication country i.e. in-store in Singapore Sephora stores or online at sephora.sg.
For in-store redemption, you must provide a form of identification, and inform the cashier that you wish to redeem the Welcome Reward. The form of identification may consist of your Sephora Beauty Pass e-mail address, phone number, or membership number. You are encouraged to show your virtual Beauty Pass card on the Sephora Mobile App at the point of redemption.

For online redemption, you must ensure that you are logged in to your Beauty Pass Account at the point of purchase, and select the Welcome Reward before checkout. Limited to one Welcome Reward per person, upon first-time qualification of Sephora Black status in your membership lifetime . Welcome Reward is non-transferable, and must be redeemed within one (1) month from tier qualification. Expired Welcome Reward will not be extended, replaced or exchanged for cash. Offer is subject to change, alteration, or termination by Sephora in its sole discretion at any time by giving reasonable notice on the website and/or by email. Substitutions may occur, as Welcome Reward may vary according to availability, while stocks last.

6. Sephora Birthday 2X Points
All Sephora Members will earn 2X points (“Birthday 2X Points”) on one (1) transaction during the Member’s birthday month. Birthday 2X Points offer is valid for one-time redemption in-store in Singapore Sephora stores or online at sephora.sg online at time of purchase . Birthday 2X Points must be redeemed in your country of membership registration or communication country i.e. in-store in Singapore Sephora stores or online at sephora.sg. Birthday 2X Points offer is non-transferable, and must be redeemed during the Member’s birthday month. Expired Birthday 2X Points offer will not be extended, replaced or exchanged for cash. For online redemption, you must ensure that you are logged in to your Beauty Pass Account at the point of purchase, and select the Birthday 2X Points offer before checkout.

7. Sephora Birthday Gift
Sephora Black and Gold Members will receive a complimentary birthday gift (“Birthday Gift”) during the Member’s birthday month. Birthday Gift is available for redemption in-store in Sephora Singapore stores (no purchase is necessary) or online at sephora.sg during check-out along with any purchase of merchandise from Sephora at the time of redemption. Birthday Gift must be redeemed in your country of membership registration or communication country i.e. in-store in Singapore Sephora stores or online at sephora.sg. For online redemption, you must ensure that you are logged in to your Beauty Pass Account at the point of purchase, and select the Birthday Gift offer before checkout. Limited to one Birthday Gift per person during your birthday month. Birthday Gift is non-transferable, and must be redeemed within your birthday month. Expired Birthday Gift will not be extended, replaced or exchanged for cash. Offer is subject to change, alteration, or termination by Sephora in its sole discretion at any time by giving reasonable notice on the website and/or by email. Substitutions may occur, as Birthday Gift may vary according to availability, while stocks last.

8. Sephora Gold Complimentary Custom Makeovers Offer
Sephora Gold members are entitled to receive one (1) complimentary 45-minute custom makeover per month (“Gold Custom Makeover) from our in-store Beauty Advisors. Gold Custom Makeover is available for redemption in-store (no purchase is necessary; prior booking is required) at any Sephora Singapore stores. Gold Custom Makeover must be redeemed in your country of membership registration i.e. in-store in Sephora Singapore stores. An appointment is required and is subject to store availability and scheduling. Offer has no value and is not redeemable for merchandise. Offer is non-transferable. Offer is subject to change, alteration, or termination by Sephora in its sole discretion at any time by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.

9. Other Offers
Membership in the Program may entitle you to various offers ("Offers") in addition to Rewards. The details of these Offers are set out from time to time on the Program Website. Details and terms of any Offers as set out on the Program Website are valid for a calendar year unless otherwise specified on the Program Website.

10. Agreeing to Sephora's Privacy Policy & Email
Sephora values your privacy. Our collection of your personal information and how we use it is governed by Sephora's Privacy Policy in compliance with Singapore Personal Data Protection Act. Details from your application for Membership (including personal information) will be collected and used for the purposes of administering the Program (which may include disclosure to third parties for the purpose of processing and administering the Program who may be located in countries as set out in Sephora’s Privacy Policy) and for marketing and data analysis purposes.
By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by Sephora's Privacy Policy, these Terms and online Terms of Use, and to receive marketing materials and other communications from Sephora (if so agreed in your registration form). If you do not wish to receive these communications, you can request that they be discontinued by updating your Membership profile at or by reaching us through the Contact Us form here. If we do not collect your personal information you will not be able to become a member of the Program. Additional personal information collected from members, such as purchase history and credit card information, will only be used and disclosed by Sephora for the purposes of administering the Program, internal analysis for marketing purposes, and as otherwise permitted by Sephora's Privacy Policy. Sephora's Privacy Policy includes details about how to access your personal information and have it corrected, as well as how to make any complaints regarding our conduct in relation to your personal information and how we deal with such complaints. Please see Sephora's Privacy Policy at http://www.sephora.sg/privacy.

11. Changes, Termination & Removal From Program
If for any reason this Program is not capable of running as planned (including in the event of fraud or attempted fraud), Sephora reserves the right in its absolute discretion to modify the terms of the Program including the Rewards and these Terms, or to suspend or terminate the Program. In the event of such modification, suspension or termination, Sephora will notify the members of the Program via email and/or our website. Members will not receive any compensation from Sephora in the event of modification or suspension of the Program.
Any abuse of the Program, failure to follow any terms of the Program, any misrepresentation or any conduct detrimental to the interests of Sephora, or fraud or attempted fraud, may subject members to Membership revocation and will affect eligibility for further participation in the Program.
Membership is non-transferable and Membership purchases must be made by the member. If your Membership is revoked or otherwise cancelled (whether by you or Sephora in accordance with these Terms), or if the Program is terminated, any Points in your account will automatically expire.
It is your responsibility to check or review these Terms from time to time to keep informed of any changes. In the event that the Terms of the Program change, you may choose to cancel your Membership through your Membership profile by reaching out to us at the Contact Us form here.

12. Limitation of Liability
To the maximum extent permitted by law, Sephora will not be liable for any damages of any kind arising out of or in connection with your participation or Membership in the Program, including damages arising out of changes to or termination of the Program or as a result of you redeeming and/or using a Reward. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
To the maximum extent permitted by law, the limitations on Sephora's liability set forth herein shall apply whether for breach or repudiation of contract, or whether in tort, civil liability by way of negligence, gross negligence, strict liability, or otherwise, even if advised of the possibility of such damage. By agreeing to these terms, you willingly agree (or, if you are a minor, your parent or legal guardian willingly agrees) that you have relinquished your right to seek these damages from Sephora and that this is a reasonable allocation of risk. Certain legislation, including the Sale of Goods Act and Consumer Protection (Fair Trading) Act and Unfair Contract Terms Act may impose consumer guarantees or imply warranties or conditions or impose obligations upon Sephora which cannot be excluded, restricted or modified or cannot be excluded, restricted or modified except to a limited extent. These Terms must be read subject to these statutory provisions.

13. Intellectual Property
Intellectual property rights (including, without limitation, copyright, trademarks, patents, design rights and all other forms of intellectual property rights existing in the world) of all Program content and all software used in connection with the Program is the property of and are owned by or licensed to Sephora or its affiliates. Nothing in these Terms constitutes a transfer of any intellectual property rights.Unless otherwise indicated on a particular part of the Program materials, permission is granted to electronically copy and to print in hard copy portions of the Program materials for the sole purpose of accessing the Program and the services provided therein for personal use. Any other use of Program materials - including reproduction, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Sephora is strictly prohibited.

14. Applicable Law
The Program and these Terms are governed by the laws of Singapore without giving effect to any principles of conflicts of laws. You hereby consent (or, if you are a minor, your parent or legal guardian hereby consents) to the exclusive jurisdiction of courts located in Singapore in all disputes arising out of or relating to these Terms or the Program.

15. Additional Information on the Program
If you have any questions regarding the Program, you may reach us through the Contact Us form here